Etiquette Sanity Salon & Spa in Surprise AZ


We welcome walk-in customers, however if it is not possible with our schedule to accommodate you immediately, you may have a waiting period or need to schedule an appointment for another time or day.

Late Arrivals

If you are more than 15 minutes late without contacting us, your appointment may need to be rescheduled. We firmly believe in the value of your time and make a conscience effort to avoid long waiting periods in the salon. If time is critical to your schedule on a particular day, please make us aware of your schedule when scheduling your appointment.

Confirmation Calls

As a courtesy, we try to call and confirm your appointment with our commission stylist one or two business day prior to your appointment.

Children Policy

As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere we ask that you are aware that it is your responsibility to watch your children at all times while in the salon. If the children are not receiving a service or are unable to sit during the entirety of your appointment please arrange for outside childcare during your appointment time. We do love children but want to provide a relaxing atmosphere for all of our clients and it is not safe to allow children in the stylists’ area due to sharp and hot tools that can cause accidental injuries.

Returned Checks

Any returned check will result in a $25.00 service charge plus the face amount of the check to be paid before any other services can be rendered.

Welcome To Sanity